Privacy Policy

Effective Date: 24-12-2024

Welcome to Traxspro! At Traxspro, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you use our platform. By accessing or using Traxspro, you agree to the practices described below.

1. Information We Collect

1.1 Personal Information You Provide:

• Name, email address, and contact details.
• Links to your Spotify, Tidal, and other DSP accounts.
• Social media handles and profiles (e.g., Instagram, Twitter).
• Payment information (via Stripe integration).

1.2 Automatically Collected Information:

• Device information, such as IP address, browser type, and operating system.
• Usage data, including actions performed on your artist profile, such as DSP and social media link clicks, tips received, and audience engagement statistics.

1.3 Information from Third-Party Integrations:

• Publicly available profile information, including artist names, song data, and profile images.
• Engagement metrics, such as streaming stats or social media follower counts, where accessible.

2. How We Use Your Information

• Provide and personalize your artist profile, including displaying links to DSPs and social media.
• Facilitate fan interactions and support, such as through E-Tip Jars or fan-subscription tools.
• Measure and report engagement, such as clicks on DSP and social links.
• Process payments securely via Stripe integration.
• Improve platform functionality, ensure security, and deliver updates or promotional content.

3. Sharing Your Information

3.1 With Third-Party Services (DSPs and Social Media):

By linking your Spotify, Tidal, or social media accounts, you consent to sharing relevant public information and engagement data with the platform.

3.2 Payment Processing (Stripe):

Musicians must create and maintain their own Stripe accounts. Stripe independently processes payments under its Privacy Policy, and Traxspro does not store your payment details.

3.3 Legal Requirements:

We may disclose your information if required to comply with legal obligations or to protect the rights and safety of users.

4. Use of DSP and Social Media Links

• Linked profiles on DSPs (e.g., Spotify, Tidal) and social media are visible to fans.
• Engagement data, like clicks and streams, may be aggregated to help you optimize your profile and fan outreach.
• Changes to or unlinking of your profiles on external platforms can be managed in your settings.

5. Data Security

We employ industry-standard measures to protect your personal information. While we strive to secure your data, no platform is completely risk-free. Please ensure you use strong passwords and maintain control of linked accounts.

6. Your Privacy Choices

• Manage Your Links: Add, update, or remove DSP and social media profiles anytime.
• Control Your Data: Access and edit your profile details through account settings.
• Account Deletion: In case of any issues to delete your account, contact traxabilitymusic@gmail.com.
• Unlink Accounts: You can unlink your DSP or social profiles at any time in your settings.

7. Third-Party Platforms

Traxspro integrates with third-party DSPs and social media platforms. These services are governed by their own terms and privacy policies, including:

• Spotify Privacy Policy
• Tidal Privacy Policy
• Social media platform policies (Instagram, Twitter, Facebook, etc.).

8. Changes to This Policy

We may revise this Privacy Policy to reflect changes in our services or legal requirements. Updated versions will display a new "Effective Date."

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at: traxabilitymusic@gmail.com.